
Help with scanning, your collection, and Vaulta Pro.
Open the Scan tab and point your camera at a card. Vaulta identifies it automatically and pulls in its official name, set, and current market price — just confirm it's the right card and it's added to your collection.
Vaulta Pro is an optional subscription that unlocks price history and trend charts, PSA population reports, graded card valuations, rapid-fire multi-card scanning, and advanced portfolio intelligence. The core app — scanning, tracking, and valuing your collection — is free.
Open Vaulta → Settings → your plan card under Account, which shows your current plan and price, then tap "Manage Subscription" to go straight to the App Store's (or Google Play's) subscription page — you can change or cancel your plan there. You can also get to that page directly: on iPhone, Settings → your name → Subscriptions; on Android, Play Store → Profile → Payments & subscriptions → Subscriptions.
You can delete your account and all associated data directly from Vaulta's Settings screen. If you'd rather we do it for you, email us at support@vaulta-tcgcollector.com and we'll take care of it.
Yes. All payments are processed entirely by the App Store or Google Play — Vaulta never receives, sees, or stores your card details. See our Privacy Policy for the full details.
Let us know! Email support@vaulta-tcgcollector.com with what happened (a screenshot helps) and we'll look into it.
Still need help? We're happy to answer directly.
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